EXCHANGES

If you wish to exchange for a different size or style we suggest purchasing the item you desire and sending your return back for a refund, otherwise it may be unavailable when your return has processed.

For questions on availability or to look up a sold out item, please email service@baldwin.co.

RETURNS

If for any reason you are not 100% satisfied with your purchase, you may return it for exchange or a full refund within 30 days of your original purchase date. After 30 days, no refunds will be issued. All items must be unworn with tags still attached. Please affix the included Return Label to original secured packaging and drop off at any UPS Dropbox/UPS Store or with any UPS Driver.

Gift cards are non-refundable.

We offer price adjustments on all full priced items that have gone on sale within 10 days of original purchase. This only applies towards full priced items permanently marked down.

In-store returns of items purchased online must include the original invoice. Returns of online purchases without an invoice will not be eligible for in-store return.

Once you have completed and submitted the below BALDWIN ONLINE EXCHANGE/RETURN FORM, please send your exchange/return back to the address below:

BALDWIN
Exchanges/Returns Department
6347 W. 110th St.
Overland Park, KS 66211

*NOTE, any package received without a completely filled out and submitted EXCHANGE/RETURN FORM will cause delays to your exchange or refund.